Guides

How to request your XPeng vehicle data under the EU Data Act

Every XPeng sold in the EU records what it does, once a second. The EU Data Act gives you the right to a copy. Here is how to get it.

Updated

In brief

Log in at xpeng.com/data-act with your XPeng account, select all data categories and the last 30 days, and send the request. The ZIP of CSV files is usually ready to download in the same page within minutes, and the link stays valid for seven days. An export never reaches further back than thirty days, so request one at least every month if you want a longer record — LogbooX joins consecutive exports into one timeline.

Step by step

The whole thing takes a few minutes, in the browser, with the XPeng account your car is linked to.

  1. Open xpeng.com/data-act and choose “Get my data”. Log in with your XPeng account — by e-mail, phone number or Google — and complete the slider check.
  2. Your data centre lists the car by model with its VIN partly masked. Under “Download my vehicle data”, choose “Go to download”.
  3. Select every data category — “Select all” does it. There are six: motion and driving dynamics, driver inputs, electric drivetrain, battery and charging, vehicle access and security, and vehicle state and telemetry. LogbooX needs all of them; a partial selection gives a partial export.
  4. Choose the period: the last 7, 14 or 30 days. Take 30 days. The newest data is from yesterday.
  5. Send the request. It appears under “Recent activity” as “Processing”, and usually turns into a “Download” button within minutes.
  6. Download the ZIP, named like DA2026…zip and around 10 to 20 MB. Do not unpack or rename the files inside — the names tell any reader which stream and which part each file is.
  7. Drop the ZIP on the LogbooX start page. It is read in your browser; nothing is uploaded.

What arrives

Up to three CSV streams — driving status, driving operation, and power & energy — sampled once a second while the car is awake. A full month comes to roughly 340 MB and 3.6 million rows once unpacked. Each stream is capped at a million rows per file, so longer months spill into files ending in _part1, _part2 and so on.

There is no GPS position in it, and no trip list or charging list either: just raw signals. Everything else has to be worked out from them. The export format guide lists every file and column.

Only thirty days: request every month

Each request covers at most the last thirty days, up to yesterday. A month that has fallen out of that window cannot be requested later, so the only way to a longer history is to ask again before it closes. There is no limit on how often you can ask, and each download link expires seven days after the request, so download it promptly.

A reminder in your calendar on the same day each month works. With a free LogbooX account, you get an e-mail before the window on your last export runs out. Exports from the same car open as one continuous record; where two overlap, the newer one wins.

If the request takes longer

The Data Act expects data to be made available without undue delay, and the download is normally ready within minutes. If a request stays on “Processing” for days, write to XPeng’s data support team at eu.data.support@xpeng.com and quote the date and time of your request. Where the data concerns you as a person, the GDPR gives you a right of access too, with a one-month deadline that can be extended only with a reason. The EU Data Act guide sets out what you are entitled to.

Questions

How long does an XPeng data request take?
Usually a few minutes. The download appears in your XPeng data centre, not by e-mail, and stays available for seven days.
Does the XPeng data export cost anything?
No. Under the EU Data Act, data generated by your use of a connected product has to be made available to you free of charge.
Can I request data older than thirty days?
No. Each request covers at most the last thirty days. Request at least every month to keep a continuous record.
Which program opens the XPeng export?
The files are plain CSV, so any spreadsheet program opens them, but a month is millions of rows. LogbooX reads the whole ZIP in the browser and turns it into trips, charging sessions, battery figures and a logbook.

Have your export already?

Drop it on the start page and it becomes trips, charging, battery and a logbook — read in your browser, never uploaded.